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Frequently Asked Questions

Nutshell


Q: Besides the paradigms that you get when you install Nutshell, there are several other types in the dialog with which you can create a new workspace. These all start with Par and don't seem to work.

A: You probably didn't remove an older version of Nutshell (1.0.214 and ealier), in which the names of the paradigms all start with Par. This way, they were not overwritten by the new versions. You can remove these old version by browsing to the paradigm folder on your harddisk (typically "c:\Program Files\Nutshell\Paradigm") and remove them manually.


Q: I've got some scripts that I used in Nutshell 1.0.214, but now they don't seem to work anymore.

A: That's probably because there have been some adjustments to the Nutshell Visual Basic scripting. Some new features were added, some old notation has been changed and some have been removed because of some better alternatives. Read this notice. It also applies to Nutshell versions 1.0.253 and 1.0.255.


Q: Nutshell does not run under Windows 95.
I get a 'shlwapi.dll not found' error and the HTML help does not work either.

A: Nutshell does run on Windows 95, but sometimes you may have problems with system dll's (dynamic link libraries) and/or HTMLHelp files, especially if you run the first release of Windows 95 and/or have an old version of Internet Explorer. To avoid all these problems, download the latest Internet Explorer from Microsoft, available at the Microsoft web site at this url:
     http://www.microsoft.com/ie/
On 2000-12-12, it was at version 5.5 (Service Pack 1) and Nutshell works ok on Windows 95 when this version of Internet Explorer is installed. You may need to install the so-called 'Plus!' package first in order to get connected to the Internet and be able to upgrade Internet Explorer.


Q: Nutshell does not run under Windows NT.
I get a 'Nutshell.exe - Entry Point Not Found (procedure entry point __lc_collate_cp)' error.

A: First of all, make sure you have installed Windows NT Service Pack 6a or higher, available at the Microsoft web site at this url:
     Service Pack 6a or higher
Secondly, to ensure you have recent system dll's and the HTMLHelp controls, download the latest Internet Explorer from Microsoft, available at the Microsoft web site at this url:
     http://www.microsoft.com/ie/
On 2000-12-12, it was at version 5.5 (Service Pack 1) and Nutshell works ok on Windows NT when this version of Internet Explorer is installed. When you use a Windows NT installation with the stock version of Internet Explorer (version 2.0) you will get a 'shlwapi.dll not found' error, when starting Nutshell (see also FAQ "Nutshell does not run under Windows 95"). Note that even the latest Windows NT Service Pack (6a) does not resolve these dll and HTMLHelp issues.
Third, you must install Nutshell as Administrator , because Nutshell needs to install three system dll's in the system directory \WINNT\system32 (MFC42.dll, MSVCP60.dll and MSVCRT.dll) and needs Administrator rights to do so. After this, you can use Nutshell as either Administrator or any so called Ordinary User.


Q: Nutshell does not run under Windows 2000.
It fails to install: just stops after unpacking the self extracting install program. Or, if it does install, I get a 'Failed to update the system registry. Please try using REGEDIT.' warning from Nutshell v. 1.0.25x and then some of the windows are just blank when I reload a previously saved workspace.

A: You must install Nutshell as either Administrator or a so called Power User (= Standard User, which is the default when you create a user under Windows 2000). To be on the safe side: always install as Administrator (just like Windows NT). This is necessary because Nutshell needs to install three system dll's in the system directory \WINNT\system32 (MFC42.dll, MSVCP60.dll and MSVCRT.dll) and needs Administrator rights to do so. After this, you can use Nutshell as either Administrator or any so called Standard User (= a Power User, which is the default when you create a user under Windows 2000). Please note that Nutshell does not run well as a so called Restricted User (= User). Nutshell will give the warning mentioned above. This will be fixed in a future version (wherein Nutshell will probably fail to start when started by a Restricted User).
There are no known dll or HTMLHelp issues under Windows 2000, because the bundled stock version of Internet Explorer (5.00) is quite recent.



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Department of Psychology
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